sobat88Terms of Use
We at sobat88 set out these terms to establish the legal framework between you and our platform. By creating an account and using sobat88 services, you accept these conditions in full. Our terms cover account eligibility, deposit and withdrawal procedures, game rules, dispute handling, and jurisdiction restrictions that govern service availability.
These terms apply to all account holders accessing sobat88 in supported jurisdictions. We operate live-dealer tables, sportsbook markets (Liga 1, Piala AFF, Champions League), slot games, and esports betting. Each category shares a unified account and balance system. Our platform accepts deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Withdrawals use the same methods in the same flow.
This page outlines your rights and responsibilities when using sobat88, how we handle disputes, and the conditions under which we operate in your jurisdiction. Please read these terms carefully before opening an account.
Account Opening and Eligibility
When you join sobat88, we require accurate personal information: full name, email address, phone number, date of birth, and residential address. We use this information for account verification and compliance with local law. Your account must be opened in your own name; we do not permit shared, corporate, or proxy accounts. Multiple accounts per person are prohibited. If we detect duplicate accounts or misuse, sobat88 may suspend all associated accounts and hold balances pending investigation.
We at sobat88 require identity verification before you can deposit or wager. You must upload a clear government-issued ID (national ID card, passport, or driver's license) and address proof dated within the last three months (utility bill, lease agreement, or bank statement). Both documents must be legible and match the information you provided during signup. Our system scans these automatically; if they pass, verification completes within one to two hours. If the system requests resubmission, you have 30 days to comply. After 30 days without resubmission, your account may be suspended.
Key takeaways
- sobat88 accounts are for individuals only; corporate or shared accounts are prohibited
- Verification requires government ID and address proof within 30 days of signup
- Account eligibility is subject to jurisdiction restrictions
- We reserve the right to suspend accounts that breach these terms
- Disputes are resolved through our support team or escalated to a third-party arbiter if needed
Deposits, Withdrawals, and Balance
Deposits on sobat88 start at our welcome offer. We accept QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, e-wallet. E-wallet transfers settle in seconds; bank transfers typically complete within subject to verification on weekdays. We do not charge deposit fees — all costs are absorbed by sobat88. Your balance appears immediately after confirmation and is available for wagering across all game categories.
Withdrawal requests are processed during our business hours (08:00–22:00 Jakarta time, Monday to Friday). Requests submitted outside these hours queue for processing the next business day. E-wallet withdrawals typically settle within minutes; bank transfers within one to three business days depending on your bank's clearing window. We reserve the right to request additional verification for withdrawals exceeding a certain amount or made from newly verified accounts. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), processing delays may extend withdrawal timelines.
Your balance is denominated in Indonesian Rupiah (IDR). We at sobat88 do not support currency conversion or multi-currency accounts. All transactions, wins, and losses appear in IDR on your statement. If you transfer funds from a foreign bank account, conversion happens at your bank's exchange rate; sobat88 does not control this rate and is not liable for conversion margins.
Game Categories and Rules
sobat88 offers sportsbook, live-dealer, slots, and esports. Each category has specific rules:
- Sportsbook (Liga 1, Piala Indonesia, Piala AFF, Champions League): Odds are set by our market team and adjust based on betting volume. Outcomes are settled based on official match results. We do not set or guarantee payout rates.
- Live-dealer tables (roulette, blackjack, baccarat, Dragon Tiger): Outcomes are determined by physical cards dealt and equipment controlled on camera. We do not manipulate results. All studio activity is recorded for dispute resolution.
- Slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways): Spins use server-side random number generation. Results are recorded and auditable. We do not guarantee specific return rates.
- Esports (Counter-Strike 2, Mobile Legends, Free Fire, PUBG Mobile): Markets cover professional tournaments. Outcomes are settled based on official tournament broadcasts and scoreboards.
We at sobat88 do not offer guaranteed returns, fixed bonus percentages, or "risk-free" wagers. All game outcomes are subject to standard rules of chance or match results. Your balance is not guaranteed to grow; losses are possible.
Our sobat88 Policy on Disputes and Jurisdiction
Dispute Resolution
If you dispute a wager outcome, game result, or balance transaction, contact our support team within 48 hours. Provide your account ID, the date and time of the disputed event, and a clear description of your concern. Our support team responds via in-app chat, email, or phone during business hours (08:00–22:00 Jakarta time, Monday to Friday). Response time is typically subject to verification during peak hours; after-hours queries receive replies within 24 hours.
We at sobat88 investigate disputes by reviewing recorded game data, server logs, and studio footage. For live-dealer disputes, we replay the session from multiple camera angles. For slots, we pull the spin history and RNG audit trail. For sportsbook, we reference the official match broadcast. Our decision is based on this record. If you disagree with our resolution, you may escalate to an independent third-party arbiter; we cover this cost and will abide by the arbiter's decision.
Jurisdiction and Service Availability
sobat88 services are available only in jurisdictions where online gaming is legally permitted. We determine your jurisdiction based on your registered address and payment origin. If either falls in a region where we do not operate, account creation or deposits may be blocked. This is a legal requirement, not a limitation on your use.
Before opening an account, verify that your location (Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere) permits online gaming. Regulations vary by region and change over time. You are solely responsible for confirming legal compliance. sobat88 does not provide legal advice. If you are unsure, contact your local government office or a legal adviser. Our support team can inform you of service availability in your region without requiring personal details beyond your city or province.
If you relocate to a jurisdiction where sobat88 services are prohibited, inform our support team immediately. We will flag your account and may suspend it pending legal review. Accessing sobat88 from a prohibited region may result in account suspension and balance hold.
Account Security and Data
We at sobat88 protect your account using encryption (TLS 1.2+) for all data transmissions. Passwords are hashed server-side; we never store plaintext. We recommend enabling two-factor authentication (2FA) via SMS or authenticator app. With 2FA enabled, withdrawals require both your password and a time-limited code from your phone. If you lose access to your 2FA device, contact support with your ID and registered phone number; we can reset it within 2–4 business hours.
Your transaction history, deposits, and wager records are stored for 180 days and available for download from your account dashboard. We keep this record for audit and dispute resolution. We do not share your betting data with third parties except as required by law. If your account is compromised, change your password immediately and contact support. We can freeze your account, verify your identity, and regain access within 2–4 hours during business days.
These terms are subject to change. We notify account holders of material changes via email or in-app notification at least 30 days in advance. Continued use of sobat88 after the effective date of any update constitutes acceptance of the new terms. Your questions about these terms should be directed to our support team during business hours.